Privacy Notice

This notice explains how Print Palette processes personal data in connection with its photo and art printing services, studio appointments, file review, and related website use.

Effective Date As stated in policy

Scope All users of our services

Questions Contact

Purposes of Processing

We use personal data to respond to inquiries, review uploaded files, prepare quotations, manage appointments, confirm size and paper choices, produce and package prints, provide status updates, process payments, maintain records, and handle support or legal compliance matters. We also use limited technical data to operate the site, prevent misuse, and improve basic service reliability.

Processing is limited to the operational needs of the studio and the website.

Service Providers

We may share data with service providers that support payment processing, website hosting, file handling, communications, or other operational tasks connected with the services. These parties are expected to use the information only for the assigned purpose and to handle it under appropriate confidentiality and security obligations.

Operational partners receive only the information needed to perform their role.

Legal Disclosures

We may disclose personal data when required to comply with a lawful request, court order, tax or accounting obligation, or similar legal process. We may also share information where needed to establish, exercise, or defend legal rights.

Legal disclosure is limited to what is necessary for compliance or defense of a claim.

User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion where retention is not required, and objection to certain processing. You may also ask for clarification about how your data is used in connection with an order, consultation, or website interaction.

Available rights may vary according to the nature of the data and applicable law.

Requests

How to Make a Request

To exercise a privacy right, provide enough information for us to identify the relevant record and understand the request. We may ask for additional details if needed to verify identity, locate the data, or determine whether an exception applies under law.

Requests are reviewed before action is taken to confirm identity and protect the data of others.

Data Retention

We keep personal data only for as long as needed for the service requested, for recordkeeping, dispute handling, or compliance obligations. When data is no longer required, we delete it or anonymize it where appropriate, subject to any legal retention period or operational need to preserve a transaction record.

Retention depends on the purpose of the record and any legal or accounting requirement that applies.

Policy Updates

Policy Changes

The updated version will apply from the date it is posted on the site unless a different effective date is stated. If a change is material, we will take reasonable steps to make the update visible to users who are likely to be affected.

We may revise this notice when our practices, services, or legal obligations change.

01 · Collection

Data We Collect

We may process identification and contact details, order and consultation details, uploaded image files, technical data about file format and delivery, payment-related records, and communications sent through the site or by appointment. Where relevant to print preparation, we may also process information needed to review resolution, size, paper choice, quantity, and production status.

The categories collected depend on whether a visitor requests information, submits files, or places an order.

02 · Sources

How We Collect Data

We collect data from file uploads, email messages, consultation appointments, order submissions, payment interactions, and basic website operation logs. We may also receive information from service providers involved in payment processing, file handling, or delivery support, to the extent needed to complete the requested service.

Most information comes directly from the person using the service, with some technical data generated automatically.

03 · Cookies

Cookie Types

The site may use essential cookies to support core functions, functional cookies to remember settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent, depending on their purpose and the settings of your browser.

We use only standard cookie categories needed for operation, measurement, and preference handling.

04 · Controls

Cookie Controls

You may control cookies through your browser or device settings and, where available, through any site-level preference tools. Disabling certain cookies may reduce the functionality of appointment booking, file upload, or other operational features.

Browser settings can be used to limit or delete cookies, although some site functions may be affected.